In order to maximise the effectiveness of our training classes, Insight Acumen limits the number of attendees per class. Registrants who have been confirmed for a specific training class may reschedule or cancel their class:
Insight Acumen reserves the right to cancel or reschedule any training class upon a fourteen (14) day notice to all confirmed registrants. Registrants may then reschedule into an upcoming training class or cancel the registration without penalty. The client understands and agrees that Insight Acumen shall not, in any way, be held responsible for any cost, including airfare, transportation cost, hotel expenses or other cost that the client may suffer in the event that Insight Acumen cancels or reschedules a class.
When an on-site training class has been booked, the dates reserved have been set aside exclusively for you so that time period is unavailable to others who might want training. Travel and other arrangements for the course trainer are also made at the time the training is booked. Thus, our Refund Policy for on-site training is different from that for the Public Training.
Notify Insight Acumen of cancellation at least 21 days before the scheduled start of the course. Full refund (or no charge, as applicable)
Notify Insight Acumen of cancellation between 20 and 2 days before the scheduled start of the course.
The partial refund (or partial charge, as applicable) consists of:
Unless you provide at least a 2 day advance notice of cancellation AND the training is within Australia, there is no refund on quoted charges for the training. (For training outside of Australia, there is no refund (or you will be charged, as applicable) unless you notify us of cancellation at least 5 days in advance of the training.)
This policy is intended to mirror the policy of Imagine That Inc.